Terminal Signal Issues - any tips or tricks?

Redbox Terminals
1

Not submitting this as support as such, because Its only consistently happening to one outlet, but they’re just constantly having their terminal go offline, I’ve already swapped it out for a new one, I’ve tried SIM, WiFi only, WiFi and SIM but WiFi connected, and it just seems once a week I’m getting this call.

I’m beginning to wonder if they’re in some sort of Faraday cage!

Anyone had this before? I don’t get it with others, or at least they don’t tell me - it’s hard to even “support” it as such because all I can really say is to reboot it.

Let me know if you’ve had similar, perhaps environmental causes etc?

Cheers!

2

Hey @kieron

What SIM cards are you using. I use IoT simcards that will connect to the strongest network in an area and if one goes down it will switch to another.

Have you tried those Sims?

3

Not actually heard of them - im using 1p mobile or Smarty - any you’d recommend?

4

I have an account with a company called Zest4. It’s pretty good. The data Sims are great. If Vodafone drops out it will go to the next strongest network.