We’re excited to announce our new integration with Otter – the global order management platform that brings together all your delivery services in one place.
Here’s how this integration benefits your marketplace and your restaurant partners:
Automated menu sync across platforms
Keep menus up-to-date across Redbox, Deliveroo, Uber Eats, Just Eat, and more without manual edits. This saves time and ensures customers always see the correct menu items and pricing.
Centralised order management
Restaurants can manage all online orders from a single tablet using Otter Order Manager, reducing confusion and streamlining kitchen workflows.
Fewer mistakes, faster service
Orders flow directly from Redbox and other delivery platforms into one system, eliminating the need for manual entry, which means fewer errors and faster fulfilment.
Data-driven decisions
Access real-time sales and performance analytics across all platforms to understand what’s working, what’s not, and where to focus.
POS integration for seamless operations
Connect with a wide range of point-of-sale systems, including EposNow, Square, Lightspeed, Clover, and Revel. Orders flow straight into the restaurant’s existing setup, making life easier for front-of-house and kitchen staff. Menus built within your POS system can be sent to Otter and published directly to Redbox.
Win more enterprise brands
Otter is already trusted by large multi-premise brands. With this integration, Redbox can now be included as a menu destination within their existing Otter setup, making it easier to bring high-profile brands onto your marketplace without requiring extra overhead.
This partnership helps streamline operations and improve efficiency for restaurants using Redbox alongside their own POS and other delivery partners.
To get started or learn more, contact our support team or read about the integration directly on Otter’s website.
Get more details about this integration: https://support.redbox.systems/docs/otter