# Terminal Signal Issues - any tips or tricks?

**URL:** <https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181>\
**Category:** Terminals\
**Created:** [1 March 2026 08:56 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181 "2026-03-01T08:56:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kieron](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kieron](https://community.redbox.systems/u/kieron)\
**Post date:** [1 March 2026 08:56 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181/1 "2026-03-01T08:56:36Z")

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Not submitting this as support as such, because Its only consistently happening to one outlet, but they’re just constantly having their terminal go offline, I’ve already swapped it out for a new one, I’ve tried SIM, WiFi only, WiFi and SIM but WiFi connected, and it just seems once a week I’m getting this call.

I’m beginning to wonder if they’re in some sort of Faraday cage!

Anyone had this before? I don’t get it with others, or at least they don’t tell me - it’s hard to even “support” it as such because all I can really say is to reboot it.

Let me know if you’ve had similar, perhaps environmental causes etc?

Cheers!

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**Author:** ![John](https://avatars.discourse-cdn.com/v4/letter/j/a3d4f5/32.png) [@John](https://community.redbox.systems/u/John)\
**Post date:** [11 March 2026 22:12 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181/2 "2026-03-11T22:12:59Z")

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Hey @kieron

What SIM cards are you using. I use IoT simcards that will connect to the strongest network in an area and if one goes down it will switch to another.

Have you tried those Sims?

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**Author:** ![kieron](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kieron](https://community.redbox.systems/u/kieron)\
**Post date:** [17 March 2026 09:15 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181/3 "2026-03-17T09:15:30Z")

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Not actually heard of them - im using 1p mobile or Smarty - any you’d recommend?

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**Author:** ![John](https://avatars.discourse-cdn.com/v4/letter/j/a3d4f5/32.png) [@John](https://community.redbox.systems/u/John)\
**Post date:** [19 March 2026 22:48 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181/4 "2026-03-19T22:48:51Z")

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I have an account with a company called Zest4. It’s pretty good. The data Sims are great. If Vodafone drops out it will go to the next strongest network.
