# Latest **URL:** https://community.redbox.systems/latest.md [Latest](https://community.redbox.systems/latest.md) · [Categories](https://community.redbox.systems/categories.md) · [Tags](https://community.redbox.systems/tags.md) --- ## [Welcome to Redbox Community! 👋](https://community.redbox.systems/t/welcome-to-redbox-community/5)
**Author:** [@system](https://community.redbox.systems/u/system)\ **Replies:** 2\ **Last updated:** [7 December 2023 15:30 UTC](https://community.redbox.systems/t/welcome-to-redbox-community/5 "2023-12-07T15:30:34Z")
We are so glad you joined us. Redbox Community A dynamic community for food delivery entrepreneurs and developers, powered by Redbox! Connect, share insights, and access the latest trends and tools to grow and enhance … --- ## [Redbox is now on YouTube](https://community.redbox.systems/t/redbox-is-now-on-youtube/198)
**Author:** [@Michael](https://community.redbox.systems/u/Michael)\ **Replies:** 0\ **Last updated:** [15 September 2026 15:17 UTC](https://community.redbox.systems/t/redbox-is-now-on-youtube/198 "2026-09-15T15:17:58Z")
We’ve launched the Redbox YouTube channel. We’ll be using the channel to share useful Redbox content, including: New feature demonstrations Product updates and releases Setup and configuration guides Short h… --- ## [New: Sunmi Cloud Printer Support](https://community.redbox.systems/t/new-sunmi-cloud-printer-support/197)
**Author:** [@Michael](https://community.redbox.systems/u/Michael)\ **Replies:** 0\ **Last updated:** [9 September 2026 12:55 UTC](https://community.redbox.systems/t/new-sunmi-cloud-printer-support/197 "2026-09-09T12:55:42Z")
New: Sunmi Cloud Printer Support We’ve added support for Sunmi Cloud Printers to Redbox. Cloud Printing allows Redbox to send orders directly to a compatible Sunmi printer over the internet, without the printer needing … --- ## [📱 App Update Info: Android 16 Support](https://community.redbox.systems/t/app-update-info-android-16-support/196)
**Author:** [@Charlene](https://community.redbox.systems/u/Charlene)\ **Replies:** 0\ **Last updated:** [7 August 2026 10:55 UTC](https://community.redbox.systems/t/app-update-info-android-16-support/196 "2026-08-07T10:55:11Z")
Google now requires apps to support Android 16. Our current version (6.3.2 and earlier) doesn’t include this support. What we have done: Version 6.3.4 is now available, bringing full Android 16 support. This will becom… --- ## [SMS Price Change - 5p per Message from 1 September 2026](https://community.redbox.systems/t/sms-price-change-5p-per-message-from-1-september-2026/194)
**Author:** [@Michael](https://community.redbox.systems/u/Michael)\ **Replies:** 0\ **Last updated:** [8 July 2026 13:33 UTC](https://community.redbox.systems/t/sms-price-change-5p-per-message-from-1-september-2026/194 "2026-07-08T13:33:36Z")
From 1 September 2026, the cost of SMS messages sent through Redbox will increase from 4p to 5p per message +VAT. This applies to both SMS Marketing and SMS Alerts. Why the price is changing Our SMS provider, AWS, has … --- ## [🚀 Introducing Waybox (Beta)](https://community.redbox.systems/t/introducing-waybox-beta/193)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [30 June 2026 14:07 UTC](https://community.redbox.systems/t/introducing-waybox-beta/193 "2026-06-30T14:07:32Z")
We’re excited to introduce Waybox, our new fleet and driver management platform, built to integrate seamlessly with Redbox and give marketplaces the ability to create and manage their own delivery network alongside exist… --- ## [AI at Redbox/Korelogic](https://community.redbox.systems/t/ai-at-redbox-korelogic/192)
**Author:** [@kieron](https://community.redbox.systems/u/kieron)\ **Replies:** 0\ **Last updated:** [24 June 2026 08:19 UTC](https://community.redbox.systems/t/ai-at-redbox-korelogic/192 "2026-06-24T08:19:39Z")
Just curious about internal AI usage, if it’s being used, how its helping etc, as a heavy user myself. I wondered if things are being thought of like Redbox MCP? or Documentation llms.txt? I have some AI powered support… --- ## [Amber Weather Alert - Potential Service Disruption to Uber Direct](https://community.redbox.systems/t/amber-weather-alert-potential-service-disruption-to-uber-direct/191)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 1\ **Last updated:** [23 June 2026 13:53 UTC](https://community.redbox.systems/t/amber-weather-alert-potential-service-disruption-to-uber-direct/191 "2026-06-23T13:53:13Z")
We’ve been informed Uber Direct that the Amber Weather Alert in effect from: 24/Jun/26 12h00AM, To: 25/Jun/26 11h59PM may cause some service disruptions, though operations will continue as normal. Uber Direct doesn’t no… --- ## [Uber Direct Question](https://community.redbox.systems/t/uber-direct-question/183)
**Author:** [@John](https://community.redbox.systems/u/John)\ **Replies:** 2\ **Last updated:** [23 June 2026 13:46 UTC](https://community.redbox.systems/t/uber-direct-question/183 "2026-06-23T13:46:43Z")
Ok I’ve a few outlets on Uber Direct. Sometimes it’s good. Other times not so good. My question is. And I hope someone in Redbox can help. Say a £20 order is placed. 15 is food 1pound is service fee, 4 pound is delive… --- ## [Are the Menus backed up at all?](https://community.redbox.systems/t/are-the-menus-backed-up-at-all/190)
**Author:** [@Dane](https://community.redbox.systems/u/Dane)\ **Replies:** 1\ **Last updated:** [1 June 2026 20:30 UTC](https://community.redbox.systems/t/are-the-menus-backed-up-at-all/190 "2026-06-01T20:30:32Z")
Are the menus backed up at all? A member of staff has deleted all the meal deals and I could do with a fast effective way to get them back rather then create everything again --- ## [🚀 Introducing the Bulk Price Updater](https://community.redbox.systems/t/introducing-the-bulk-price-updater/187)
**Author:** [@Charlene](https://community.redbox.systems/u/Charlene)\ **Replies:** 1\ **Last updated:** [21 May 2026 16:00 UTC](https://community.redbox.systems/t/introducing-the-bulk-price-updater/187 "2026-05-21T16:00:56Z")
Updating menu prices just got faster and easier. The new Bulk Price Updater allows you to make pricing changes across your menu in a few clicks, helping you save time and reduce manual updates. With the Bulk Price Upd… --- ## [Bank Holiday May 25th](https://community.redbox.systems/t/bank-holiday-may-25th/186)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [20 May 2026 10:48 UTC](https://community.redbox.systems/t/bank-holiday-may-25th/186 "2026-05-20T10:48:50Z")
Due to the upcoming UK bank holiday on Monday 25th May, Paybox payouts scheduled for Monday will be delayed. As banks do not process payments on these days, funds may not arrive until Tuesday 5th or later, depending on … --- ## [Bank Holidays: 3rd & 6th April](https://community.redbox.systems/t/bank-holidays-3rd-6th-april/184)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 1\ **Last updated:** [28 March 2026 19:37 UTC](https://community.redbox.systems/t/bank-holidays-3rd-6th-april/184 "2026-03-28T19:37:00Z")
Due to the upcoming UK bank holidays on Friday 3rd and Monday 6th April, Paybox payouts scheduled for Monday will be delayed. As banks do not process payments on these days, funds may not arrive until Tuesday 5th or lat… --- ## [Terminal Signal Issues - any tips or tricks?](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181)
**Author:** [@kieron](https://community.redbox.systems/u/kieron)\ **Replies:** 3\ **Last updated:** [19 March 2026 22:48 UTC](https://community.redbox.systems/t/terminal-signal-issues-any-tips-or-tricks/181 "2026-03-19T22:48:51Z")
Not submitting this as support as such, because Its only consistently happening to one outlet, but they’re just constantly having their terminal go offline, I’ve already swapped it out for a new one, I’ve tried SIM, WiFi… --- ## [🚀 Redbox App 6.1.3 - Ready for Release](https://community.redbox.systems/t/redbox-app-6-1-3-ready-for-release/179)
**Author:** [@Charlene](https://community.redbox.systems/u/Charlene)\ **Replies:** 1\ **Last updated:** [24 February 2026 11:33 UTC](https://community.redbox.systems/t/redbox-app-6-1-3-ready-for-release/179 "2026-02-24T11:33:58Z")
We’re excited to share the latest app update, bringing more flexibility to menus and an improved loyalty experience for marketplaces. Here’s a quick overview of what’s new in Version 6.1: :fork\_and\_knife\_with\_plate: Mo… --- ## [Loyalty Cards: Getting Started Guide Now Available](https://community.redbox.systems/t/loyalty-cards-getting-started-guide-now-available/178)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 4\ **Last updated:** [16 February 2026 15:20 UTC](https://community.redbox.systems/t/loyalty-cards-getting-started-guide-now-available/178 "2026-02-16T15:20:30Z")
We’ve published a new Getting Started with Loyalty guide to help marketplaces plan and launch Loyalty Cards in a clear, consistent way. The guide covers: How Loyalty Cards work and how rewards are funded. Our reco… --- ## [DAC Digital Platform Reporting](https://community.redbox.systems/t/dac-digital-platform-reporting/133)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 3\ **Last updated:** [22 January 2026 12:13 UTC](https://community.redbox.systems/t/dac-digital-platform-reporting/133 "2026-01-22T12:13:32Z")
We understand that many marketplaces have found DAC7 Digital Platform Reporting challenging, so we’ve taken action to make it easier for you.To support you, we have developed the DAC7 Reporting Assistant, an automated to… --- ## ['Wrapped' Marketing](https://community.redbox.systems/t/wrapped-marketing/175)
**Author:** [@kieron](https://community.redbox.systems/u/kieron)\ **Replies:** 1\ **Last updated:** [30 December 2025 08:51 UTC](https://community.redbox.systems/t/wrapped-marketing/175 "2025-12-30T08:51:29Z")
Just thought id share the marketing im putting out today, having seen just about every service doing a ‘wrapped’ marketing I thought id do one for my marketplace. I’m doing it in 2 forms, this video (which is just a mod… --- ## [📱 Redbox App 6.0.1 – Ready for Release](https://community.redbox.systems/t/redbox-app-6-0-1-ready-for-release/174)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [4 December 2025 14:42 UTC](https://community.redbox.systems/t/redbox-app-6-0-1-ready-for-release/174 "2025-12-04T14:42:26Z")
App version 6.0.1 is now available for testing and rollout. For larger or high-volume marketplaces, we strongly recommend scheduling your update for January rather than December. While the release is stable, any new ver… --- ## [New Feature: Categories Sidebar Now Available](https://community.redbox.systems/t/new-feature-categories-sidebar-now-available/173)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [26 November 2025 13:54 UTC](https://community.redbox.systems/t/new-feature-categories-sidebar-now-available/173 "2025-11-26T13:54:29Z")
We’ve released a new enhancement to help customers browse outlets more easily, the Categories Sidebar. Alongside the existing visual categories segment, you can now enable a sidebar that appears next to your outlet list … --- ## [We’re Updating How Marketing Is Priced – Here’s What’s Changing](https://community.redbox.systems/t/we-re-updating-how-marketing-is-priced-here-s-what-s-changing/168)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 1\ **Last updated:** [30 September 2025 16:28 UTC](https://community.redbox.systems/t/we-re-updating-how-marketing-is-priced-here-s-what-s-changing/168 "2025-09-30T16:28:41Z")
Hi Everyone, From 1st October, we’re simplifying how Marketing pricing works. This change makes costs easier to predict, clearer to understand, and better aligned with your actual customer base. What’s Changing? We’re… --- ## [Practical Guidance on Add-On Menus – Playbook Released](https://community.redbox.systems/t/practical-guidance-on-add-on-menus-playbook-released/171)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [29 September 2025 09:46 UTC](https://community.redbox.systems/t/practical-guidance-on-add-on-menus-playbook-released/171 "2025-09-29T09:46:57Z")
We’re excited to share the first in a new series of Redbox Feature Playbooks. These guides are designed to give you practical advice on how to make the most of the tools already at your fingertips. The first playbook fo… --- ## [Redbox 8.0 Preview 🚀](https://community.redbox.systems/t/redbox-8-0-preview/170)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 2\ **Last updated:** [11 September 2025 21:39 UTC](https://community.redbox.systems/t/redbox-8-0-preview/170 "2025-09-11T21:39:00Z")
Redbox 8.0 is coming to UK soon, bringing a collection of new features and refinements to help you get more from your marketplace. This release focuses on smarter checkout experiences, improved tools for managing busines… --- ## [Discounts - Buy one get one Half Price](https://community.redbox.systems/t/discounts-buy-one-get-one-half-price/169)
**Author:** [@John](https://community.redbox.systems/u/John)\ **Replies:** 3\ **Last updated:** [5 September 2025 10:32 UTC](https://community.redbox.systems/t/discounts-buy-one-get-one-half-price/169 "2025-09-05T10:32:42Z")
Hi all :waving\_hand: I was wondering if the Redbox system currently allows for more complex discount offers, such as: Buy One, Get One Half Price Or Buy Two, Get the Cheapest Item Half Price I’ve seen examples … --- ## [Marketing Prices](https://community.redbox.systems/t/marketing-prices/166)
**Author:** [@Marshall](https://community.redbox.systems/u/Marshall)\ **Replies:** 0\ **Last updated:** [23 August 2025 15:29 UTC](https://community.redbox.systems/t/marketing-prices/166 "2025-08-23T15:29:32Z")
Would there be a fix or an additional updates to filtering customers, since its broke anyway. We would like to delete registered members on the platform so we pay less in marketing fees - cheers! --- ## [Bank Holiday August 25th - Payout Delay](https://community.redbox.systems/t/bank-holiday-august-25th-payout-delay/164)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [23 August 2025 11:26 UTC](https://community.redbox.systems/t/bank-holiday-august-25th-payout-delay/164 "2025-08-23T11:26:25Z")
Due to the upcoming UK bank holiday on Monday 25th August, Paybox payouts scheduled for Monday will be delayed. As banks do not process payments on these days, funds may not arrive until Tuesday 26th of August or later,… --- ## [Otter - Order Manager 🦦](https://community.redbox.systems/t/otter-order-manager/145)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 5\ **Last updated:** [7 August 2025 10:35 UTC](https://community.redbox.systems/t/otter-order-manager/145 "2025-08-07T10:35:04Z")
We’re excited to announce our new integration with Otter – the global order management platform that brings together all your delivery services in one place. Here’s how this integration benefits your marketplace and you… --- ## [Billboard Advice](https://community.redbox.systems/t/billboard-advice/162)
**Author:** [@kieron](https://community.redbox.systems/u/kieron)\ **Replies:** 2\ **Last updated:** [31 July 2025 13:20 UTC](https://community.redbox.systems/t/billboard-advice/162 "2025-07-31T13:20:27Z")
Hi everyone - im doing a billboard soon, and im just wondering if anyone has any pointers on things I should be mentioning, its 3x6 meters. Im not a professional marketer by any means! Ive started with this so far, jus… --- ## [Driver insurance](https://community.redbox.systems/t/driver-insurance/161)
**Author:** [@John](https://community.redbox.systems/u/John)\ **Replies:** 1\ **Last updated:** [22 July 2025 08:44 UTC](https://community.redbox.systems/t/driver-insurance/161 "2025-07-22T08:44:17Z")
Hey All, I currently work with a group of 160+ drivers inside a whasapp group. They all work to individual takeaways but I facilitate getting shifts covered and finding drivers for local takeaways that need a driver. I… --- ## [Redbox 8.0 is Rolling Out 🚀](https://community.redbox.systems/t/redbox-8-0-is-rolling-out/159)
**Author:** [@Cat](https://community.redbox.systems/u/Cat)\ **Replies:** 0\ **Last updated:** [26 June 2025 15:53 UTC](https://community.redbox.systems/t/redbox-8-0-is-rolling-out/159 "2025-06-26T15:53:18Z")
We are pleased to confirm that Redbox 8.0 has begun rolling out. The update is already live in Europe and Australia, with deployment to UK Region soon. This is one of our most significant releases to date, introducing… [Next page](https://community.redbox.systems/latest.md?page=1)